The Key Frustrations below, outline a number of irritations of EPOS customers. We are dedicated to eliminating these frustrations in order to ensure you get the best possible service.
In order to do so, we need you help & co-operation so that we can continue to learn and attempt to solve the EPOS industry frustrations puzzle.
If you would like to Contact Us with your feedback or suggestions on how we can improve our services it would be greatley appreciated.
“Lack of confidence in the product”
“Disparity between offered features and actual features”
“Support staff not turning up when they said they will”
“The response time on service/support is too long”
“Immediate telephone response to issues not available”
“Staff across all departments fail to return telephone calls”
“Sub standard quality of installations”